FAQ
General Questions
What are preserved flowers?
Preserved flowers, foliages, and moss are natural plants that have undergone a preservation process to maintain their fresh appearance without the need for water or sunlight, lasting much longer than fresh plants.
What is the difference between preserved flowers and dried or fresh?
Unlike fresh flowers that wilt and dried flowers that can be brittle, our preserved flowers maintain a fresh appearance and soft texture for years, without the need for water or maintenance.
Do you only sell to businesses?
Yes, we specialize in serving businesses with bulk orders. Our focus on wholesale allows us to provide a wide range of high-quality preserved flowers, foliages, and moss at scale, catering to the diverse needs of various industries and commercial clients.
What is the preservation process of preserved plants?
The preservation process involves replacing the plant’s natural sap with a plant-based glycerin solution, which maintains its natural appearance and texture for a long time.
How did your business begin, and what inspired the invention of preserved flowers in 1981?
Our business was founded on the innovative idea of preserving the beauty of nature indefinitely. In 1981, inspired by the desire to capture the ephemeral beauty of flowers, we pioneered the preservation technique that has since set the standard in the industry.
Product Information
What types of flowers, foliages, and moss do you offer?
We offer a wide variety of preserved flowers, foliages, and mosses, including roses, hydrangeas, eucalyptus, and more. Find out about our full range on our product page.
Do preserved flowers, foliages, and moss come in different colors and sizes?
Yes, our products are available in a range of colors and sizes to meet the specific needs and creative visions of our clients.
How long do preserved flowers typically last?
Our products typically last one year. With great care and maintenance they can exceed this.
Ordering and Shipping
How can businesses place an order for your preserved flowers?
Businesses can place orders through our contact form, by email, or by contacting our sales team directly for personal assistance.
Do you provide samples of your preserved products?
Yes, we offer samples for our B2B clients to review the quality and variety of our products before placing a bulk order. Enquire for samples through our contact form.
Can you order a product last minute?
We strive to accommodate urgent requests, but availability may vary depending on the product and current stock levels.
What is the minimum order quantity for B2B clients?
We don’t have a minimum quantity rule, but we offer various discounts depending on the volume.
What are your shipping options and lead times for international orders?
For international orders, we offer shipping by truck for land-based destinations and by boat for overseas deliveries. Lead times vary depending on the destination and the specific shipping option chosen.
How are product shipment costs calculated?
Shipment costs are calculated by the volume of your order.
Care and Maintenance
How should preserved flowers be cared for?
Keep them away from direct sunlight, high humidity, and water to maintain their appearance.
What are the common mistakes to avoid with preserved flowers?
Avoiding water, direct sunlight, and touching them frequently will help maintain their beauty.
Do preserved flowers need water?
No, preserved flowers do not require water. In fact, water can damage them.
Can preserved flowers be exposed to direct sunlight or humidity?
Preserved flowers are not recommended for outdoor use as environmental factors can deteriorate their appearance.
What are your shipping options and lead times for international orders?
For international orders, we offer shipping by truck for land-based destinations and by boat for overseas deliveries. Lead times vary depending on the destination and the specific shipping option chosen.
How do I clean my preserved plants?
To remove dust, gently use a duster or a lightly dampened wipe, ensuring minimal contact with moisture to maintain the quality of the preserved plants.